Where can I find your products in stores?
You can find a list of retailers who carry our products on our Stockists page.
Do you ship internationally?
Yes, we ship all over the world. For more information, please review our Shipping + Returns page.
When will I get my order?
Please refer to our Shipping + Returns page for more information.
Do you offer overnight or express shipping?
Yes, we offer UPS 2nd Day Air and UPS Next Day in addition to our Standard Shipping (USPS First Class or Priority Mail).
Where are your products made?
All of our home fragrance products are made by us in our Philadelphia studio. Our home goods are all manufactured in the United States. Please see our product pages for more details.What is your return/exchange policy?
You can view our return policy here.
How do I stock your products?
Thank you for your interest in our products! Please contact us at hello@hewn-goods.com or submit an application for a wholesale account.
How do I care for my items?
BRASS
Our brass bottle openers are sealed to protect the finish and to minimize discoloration.
Our brass incense burners are uncoated and will develop a naturally darker patina over time. Regular light polishing with an appropriate metal cleaner will maintain the original finish. We recommend Cape Cod® Metal Polishing Cloths, which you can purchase here.
WOOD PEPPER MILLLS
To clean the exterior, wipe with a damp cloth. Oil once or twice a year with a cutting board oil (a mineral oil/beeswax combo works best). To clean the grinder, please visit CrushGrind for detailed instructions.